MCLEAN, Va. - Hampton Hotels today announced the launch of an updated guest appreciation initiative that will add a uniquely delicious feature to each of its U.S. hotels within its nearly 1,900 property portfolio worldwide this fall, enhancing the guest experience and rewarding loyal Hampton guests and Hilton HHonors members.
"At Hampton, we're always looking for unique ways to surprise and delight our guests," said Phil Cordell, global head, focused service and Hampton brand, Hilton Worldwide. "We wanted to further extend a token of our appreciation to our loyal guests by updating this recognition point so that our repeat travelers and Hilton HHonors members will be able to experience touches of VIP treatment the moment they arrive at Hampton."
Beginning in mid-December, loyal Hampton guests and members with Gold and Diamond status in the Hilton HHonors guest loyalty program will be offered a special snack delivery package immediately at check in at Hampton Hotels throughout the U.S. Snack packages will include several snack food favorites, such as granola bars, mixed nuts, flavored water, chocolate and fruit snacks.
"Not only are we hearing positive feedback from our guests about the updated offering, but we are also seeing an upward trend in our guest loyalty scores since the snack delivery launched in our test markets," Cordell said. "We expect that those positive results will only continue to increase as these items are rolled out across our nearly 1,900 Hampton hotels worldwide."
Hampton will implement the new guest loyalty offering in December in alignment with this year's celebration of the 25th anniversary of Hilton HHonors, the guest loyalty program for Hilton Worldwide's 10 distinct hotel brands.
For more information about Hampton Hotels please visit http://news.hampton.com, or to make a reservation please visit www.hampton.com. For more information about Hilton HHonors, please visit www.HiltonHHonors.com.
Director, Global Brand Public Relations, Hampton Hotels
901 374 6383
About Hampton Hotels The Hampton Hotels brand, including Hampton Inn, Hampton Inn & Suites and Hampton by Hilton, is Hilton Worldwide’s award-winning leader in the mid-priced hotel segment, serving value-conscious and quality-driven travelers. With over 1,900 properties totaling more than 188,000 rooms in 14 countries and territories, Hampton Hotels is part of Hilton Worldwide, a leading global hospitality company. All Hampton hotels offer comfortable surroundings and a friendly service culture, defined as "Hamptonality," delivered by over 50,000 Team Members and supported by the 100% Hampton Guarantee®, reinforcing its commitment to providing excellent service to both business and leisure travelers alike. High-quality and consistent accommodations and amenities, such as free Wi-Fi and free hot breakfast, and the latest technology and innovations, such as multi-unit Power Cubes and the brand’s signature Clean and Fresh Hampton Bed®, combined with numerous locations globally have made Hampton a leader in its segment and one of the fastest growing hotel brands worldwide. Please visit www.hampton.com, http://news.hampton.com or www.hamptonoffers.com for more information and connect with Hampton Hotels online at www.faceboook.com/Hampton, http://twitter.com/Hampton or www.youtube.com/Hampton.
About Hilton Worldwide Hilton Worldwide (NYSE: HLT) is a leading global hospitality company, spanning the lodging sector from luxury and full-service hotels and resorts to extended-stay suites and focused-service hotels. For 94 years, Hilton Worldwide has been dedicated to continuing its tradition of providing exceptional guest experiences. The company’s portfolio of ten world-class global brands is comprised of more than 4,000 managed, franchised, owned and leased hotels and timeshare properties, with more than 678,000 rooms in 91 countries and territories, including Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Hilton Hotels & Resorts, DoubleTree by Hilton, Embassy Suites Hotels, Hilton Garden Inn, Hampton Hotels, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages an award-winning customer loyalty program, Hilton HHonors®.
About Hilton HHonors Hilton HHonors, the award-winning guest-loyalty program for Hilton Worldwide’s 10 distinct hotel brands, offers approximately 38 million members more ways to earn and redeem points than any other guest-loyalty program, enabling them to create experiences worth sharing at more than 4,000 hotels in 90 countries and territories. HHonors members can now redeem points for any room, anywhere, anytime, including the most luxurious suites, using any of four room rewards: Premium Room Rewards, Room Upgrade Rewards, Points & Money Rewards and Standard Room Rewards. In addition, HHonors members can use points to purchase unique experience rewards, merchandise and vacation packages, make charitable contributions and more. HHonors is also the only guest-loyalty program to offer ‘No Blackout Dates’ and ‘Points & Miles’ for the same stay at its properties worldwide, including participating Waldorf Astoria Hotels & Resorts, Conrad Hotels& Resorts, Hilton Hotels & Resorts, DoubleTree by Hilton, Embassy Suites Hotels, Hilton Garden Inn, Hampton Hotels, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. Membership in HHonors is free, and travelers may enroll online by visiting www.HiltonHHonors.com or connect with Hilton HHonors at news.hiltonhhonors.com.